When you order a custom cake, for any event, the following will apply - please read the below and feel free to let us know if you have any questions. 


PICK UP AND DELIVERY LIABILITY RELEASE FORM


1.We strongly suggest delivery and setup to be done by Simply Cupcakes and More, however, you choose the option to pick up your cake, you do so at your own risk. We are not responsible for any damage to the cake once it leaves Simply Cupcake and More’s possession.  If you, or your designated party, elect to pick up, you assume all liability and responsibility for the condition of the cake once it leaves Simply Cupcakes and More’s bakery and it is considered accepted.
2. The client is responsible for providing safe travel conditions in which to keep the cake stable, cool and on a level traveling surface. It is encouraged that a 2nd party be with the client to pick up the cake in order to assist with loading, stabilizing and transporting of the cake. Simply Cupcakes and More suggests keeping the vehicle on its coldest temperature setting, do not open windows while the car is in motion, and travel on paved roads. Simply Cupcakes and More is not responsible for any damage, sliding, melting or other disfigurements to the cake once it has left our bakery.
3.The client is responsible for providing an appropriate size, level, and stable table with a cool and safe environment for the cake(s). We are not responsible for damage resulting from tables that are not level, weak, too small, or placed in a warm area. Please keep in mind that there can be wind, rain, temperature, pets, bugs, or other situations, especially for outdoor venues that can harm or cause damage to your cake. We are not responsible for any damage, for any reason, to your cake(s) for any reason after it leaves our possession.
4. We photograph our cakes at the time of pick-up for our records and we reserve the right to use any photographs for display or promotion without compensation to you.
5. Once a cake is picked up by you or your designated party, or delivered by us, it is considered accepted. Refunds requested will not be honored.
6. When signing, you agree that your order has been received or delivered and you are content with your order. 

"I agree to all of the terms in this liability form and I am the person responsible, or I represent the person responsible, for all transportation regarding this cake order. I have received my order from Simply Cupcakes and More. My order meets my expectations, and I release Simply Cupcakes and More for being held accountable for my order should any damages to my order occur, after it has been picked up or delivered."

 

CUSTOM CAKE ORDER TERMS AND CONDITIONS

  1. Your initial deposit of 50% reserves your event date.
  2. If you order within 4 weeks of your event, the deposit is NON-REFUNDABLE.
  3. If you cancel your order within 4 weeks of your event, you will receive half of your initial deposit (50% of your deposit).
  4. If you cancel your order within 1 week of your event, you will not receive a refund, and your deposit is forfeited.
  5. If you order within 1 week of your event, payment is to be made in FULL at time of reservation.
  6. We must receive the balance of your order ONE WEEK prior to the event date on the contract or your order is considered NULL and VOID. Your deposit is considered forfeited.
  7. The date of your final payment is the final date for any changes of size, style or flavors of the cake.  Any changes requested after this date cannot be guaranteed and may be subject to additional charges.
  8. Delivery and setup is strongly encouraged. Delivery is rated at .55 per mile, and will be calculated as a round trip.
  9. If you choose to pick up your cake, you will be required to sign a Pick Up Liability Release Form.
  10. If you or your representative elects to pick up and set up the cake, you assume all liability and responsibility for the condition of the cake once it leaves Simply Cupcake and More’s possession. 
  11. We are not responsible for any damage to the cake after setup is complete.  You are responsible for providing an appropriate and secure table and environment for the cake(s).  Cakes are heavy and require a sturdy table, and optimal room temperature of 70 degrees or below.
  12. If flowers are provided as an accessory to your cake, you acknowledge that fresh flowers are not a food product, and may contain pesticides, insects, dirt, or other contaminants.
  13. We will photograph our cakes and we reserve the right to use any photographs for display or promotion without compensation to you.
  14. Our products may contain or come into contact with milk, wheat, nuts, soy, and other allergens. You agree to notify your guests of this risk and hold us harmless for allergic reactions.
  15.  Performance of this agreement is contingent upon the ability of Simply Cupcakes and More to complete the agreement and will not hold us liable due to labor disputes or strikes, accidents, Acts of God, and other causes beyond our control.